Change of Address

Dear RodMaker Magazine:

I have not been getting my issues. I moved a few months ago and filed a change of address with the U.S. Postal Service. Why haven’t my magazines been forwarded to me? I’m getting other magazines that have been forwarded?

A Subscriber

I get several such letters each week. It’s an ongoing problem because few folks understand which mail is forwardable and which is not, nor will they take the time to read the change of address notice printed on the masthead of each issue of the magazine as well on as the magazine website. So I’ll explain here.

RodMaker is mailed by 3rd Class Presorted Standard Mail. It’s slow but inexpensive (keeps the subscription price low). The only downside is that it’s not forwardable. Filing a change of address with the Postal Service makes no difference where 3rd Class mail is concerned – they don’t forward it, they destroy it.

This is why it’s so very important that you alert me to any change of address. Equally important is that you do it at least 30 days prior to your move. You see, 3rd Class Presorted mail generally takes about 20 to 40 days from the time it’s mailed to when it arrives in your mailbox.  I need that change of address before it goes in the mail. Once it leaves here, it can’t be redirected.

From the RodMaker Masthead:

RodMaker is mailed by Presorted Standard 3rd Class Mail. It is no forwardable and as such the publisher requires a full 30 days notice of any change in address. The publisher will not be responsible  for replacing issues missed due to address changes.

As I’ve said many times, I’ll bend over backwards to make sure folks get their magazines. If the Postal Service loses it, steals it or damages it in any way, I’ll replace it on my dime, no questions asked.  But if you miss an issue due to your failing to alert me to a change of address, well… that’s on you.

Tom Kirkman

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1 Comment

  1. Boots Sizemore on September 22, 2010 at 9:53 pm

    Your as good as your word….. in over 12 years and maybe 100 magazines of Rodmaker I think I have had 1 go missing and 1 got some water damage somehow. Neither one was your fault but you replaced them both at no charge to me. I thought that was more than generous. Thanks.

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